US Army Veteran
Vice President, Customer Success
As Vice President of Customer Success at CloudGenix, Kim leads all customer support and services functions including logistics and training. Customer Success at CloudGenix is not a function; it is a focus which covers both support and services aligned with business goals and outcomes. This emphasis has been forged over years as Kim has held leadership roles in a variety of communications and technical consulting positions worldwide and served as an Armor Non-Commissioned Officer in the United States Army.
A strong veteran advocate, he has served as technical advisor, board member and supporter of numerous veteran support organizations and events. He remains constantly engaged in improving employment and entrepreneurial opportunities for veterans, their spouses, and children. He served as an advisor on the Military Transition Taskforce in North Carolina and was the national leader of Cisco’s Veteran Enablement and Troop support employee resource group. Kim currently lives in San Jose, California with his wife Annette and travels often to Raleigh, North Carolina where CloudGenix has setup a sales and support center.